Are you a HR Officer or People Leader Managing Challenging Work Relationships?
Are you feeling the pressure of having to keep the peace in your workplace?
Are you worried about the legal risks and business costs of workplace disputes?
Are you concerned about the impact on team culture and staff wellbeing?
Workplace Conflict Mastery
I offer a premium training and coaching program for busy HR Professionals and team leaders seeking to confidently manage workplace conflict without business interruption. The program is founded on expertise in law, mediation, mental health and culture.
Over 60 days you will have access to exclusive learning in conflict resolution and access to group and individual consultations with mediators, legal professionals and mental health experts. The program also includes a half day conflict intelligence workshop for people managers in your organisation.
This program is designed for busy professionals seeking to enhance their capacity to manage conflict at work.
Does your organisation need to improve its capacity to manage staff disputes?
This training and coaching program will provide you with microlearning, live group webinars and one on one coaching with mediation and legal experts to provide you with the skills and knowledge necessary to confidently guide your people leaders to better manage conflict.
Are you seeking guidance on when conflict should be escalated and when it can be managed in house?
Learn how to mediate in house from expert mediations and also identify when to escalate the conflict to external mediators, investigators or legal professionals. Our focus is on empowering your organisation to confidently manage disputes in house as often as possible but also to escalate the dispute when needed.
Do you want to manage conflict in a way that complies with legal obligations?
Our trainers and coaches are also legally trained. We have a keen focus on psychosocial and cultural safety. We will train you in constructive communication and de-escalation skills.
Get support now
Training Overview
This Program includes individual and group conflict coaching with mediators, legal professional and mental health experts. The learning content is self-paced and delivered via online learning videos and interactive resources designed for busy professionals. The course will:
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draw from neuroscience and psychology in the context of how conflict arises, escalates and resolves specifically within workplace relationships
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identify clear processes for managing workplace complaints
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discuss the key communication skills necessary to move from conflict to constructive conversations and how to create a positive team culture, and
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focus on interest-based negotiation strategies, and mediation approaches that encourage autonomy and ownership of conflict and outcomes.
The online learning complements the group and individual coaching and consultations that will be facilitated by Shiv and her panel of expert mediators.
The capstone to the program is a half day conflict intelligence workshop delivered directly to the leaders of your organisation. This means everyone takes responsibility for putting the learnings of this program into action at work.
Program Features
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Online self paced microlearning videos
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Personal Coaching and a Half Day Staff Workshop
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One on one coaching to address your specific concerns
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Template policies, procedures and communications.
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Support from expert mediators, coaches and trainers.
Free Resource for HR Officers
Download your free eBook on how to facilitate conflict conversations in house.
This is a free resource that provides you with an overview of the content we will cover in the course.
Save your organisation thousands of dollars in lost income and immeasurable damage to your workplace culture by building your conflict resolution capacity today.
TESTIMONIALS
Thank you Shiv for the help and support you provided recently. Your experience and knowledge combined with your empathy have assisted greatly with providing us the skills to navigate difficult conversations and disputes in the workplace.
Wendy T, Team Manager
I recently attended a two-day training course led by Shiv Martin, and it was an exceptional experience. She was incredibly warm and approachable, making the learning environment comfortable and engaging. Her depth of knowledge, experience and practical insights into mediation were truly impressive. I left the course feeling confident and equipped with valuable skills. Highly recommend Shiv for anyone looking to enhance their mediation abilities!
Natalie R, HR Business Partner
