★★★★★ 50+ five-star Google reviews from workplaces, government agencies and communities · Read client stories
Shiv Martin Consulting is a leading dispute resolution practice working with regulatory, business and community organisations across Australia and New Zealand. We are entrusted by our corporate partners and government clients to handle your most sensitive conversations.
We provide mediation and conciliation services, complaints management support, facilitation, coaching and conflict resolution training. All of which is grounded in our expertise and accreditations in law, mediation, psychology and public service.
Our engagements range from designing early resolution pathways for dispute resolution teams, through to sector-specific conciliation training and multi-day programs, to team facilitation, workplace mediation and confidential leadership coaching.
Every engagement starts with a conversation about your team's needs and expert advice on the right process. Not every matter needs the same approach, and our multidisciplinary team can support you across the full range of people matters in your workplace.
How we can help
Five services, one starting point: tell us what is happening and we will point you to the right one.
Built for organisations that carry public trust
Most of our work is delivered inside organisations: multi-day capability programs, complex mediations and dispute system design for government agencies and large corporates. Recent work includes five-day accredited mediation training delivered in-house for a federal government department, and communication and early-resolution programs for ombudsman teams.
Why leaders choose us
Accredited, Insured and Experienced with over 15 years industry experience.
Deep understanding of legal and regulatory environments.
Highly regarded online mediation, training and facilitation services.
Trusted by Ombudsman offices, Commissions, Universities, and government regulators.
Inclusive, trauma-informed, and culturally aware solutions that make commercial sense.
Five Star client recommendations, testimonials and reviews.
What clients say
"Shiv Martin delivered an outstanding mediation training session that was both insightful and engaging. Her deep knowledge of the mediation process, combined with her humble, kind, and approachable manner, created a supportive and positive learning environment... It is rare to find a trainer who balances professionalism with such genuine warmth."
Training participant, FRCS
"I have observed and worked with Shiv facilitating training and she has excellent command of the room. She has the ability to adapt her pedagogy to work in with clients and their set agenda. I highly recommend her to any organisation who would like to improve their practice on conflict resolution."
Policy and Advocacy Officer
"Shiv Martin is a highly experienced dispute resolution practitioner... She brings to her work a sound understanding of dispute resolution practice, and the ethical and practice standards of a nationally accredited mediator."
Mediator and Land Titles Court Conciliator
We are proud to support teams from the following organisations
Tell us what is happening
Every enquiry is read personally. Share a few lines about the situation and you will have a considered response within 48 hours, with a clear view on the right next step, whether that is mediation, facilitation, training or something else. Not every matter needs the same process; part of the work is helping you choose the right one.
Call or text 0433 904 303 · contact@shivmartin.com