Workplace Conflict Mediation
As a mediator based in Brisbane, I work with HR professionals and leadership teams to address workplace disputes early, rebuild trust, and create pathways forward that align with your workplace culture and policies. Whether it’s interpersonal tension or broader team challenges, I provide practical solutions that restore harmony and focus.
Why choose me as a mediator?
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Over 12 years experience as a nationally accredited mediator
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Currently practicing lawyer
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Lead trainer for a range of government agencies, tribunals and commissions including the Fair Work Commission
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Cross cultural and mental health expertise
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My client testimonials
With experience across industries—healthcare, education, retail, mining, public service, legal, and corporate sectors—I understand that no two workplaces are the same. I collaborate closely with organisations to design mediation processes that reflect your unique environment and goals.
What can mediation achieve?
Mediation isn’t just about settling disputes—it’s about enhancing the way teams work together. By addressing conflict head-on, I help organizations create environments where employees feel valued and supported. This leads to higher engagement, lower turnover, and stronger performance across the board. If you’re wondering whether mediation is the right fit for your workplace, let’s have a chat. Reach out today to inquire about pricing and see how mediation can help you build a stronger, more resilient team.
How much will mediation cost?
A workplace mediation can cost anywhere between $2500 - $5000 (AUD). Ultimately the cost will depend on the complexity of the conflict, number of parties involved, and time spent by the mediator.
More importantly, mediation costs a fraction of the cost of an unresolved workplace dispute. Legal fees for a single Fair Work or Human Right matter can easily cost your organisation over $10,000 let alone the loss of productivity. Mediation is an extremely cost effective approach to resolving disputes.
Get in touch below for a confidential discussion on the costs and suitability of mediation for your team:
Learn more about mediation from Shiv
Policy & Strategy Advice
I believe that conflict and disagreements can and must be planned for. Most businesses and government organisations have a suite of policies, procedures and guides to assist their staff navigate day to day work tasks. Relationship and conflict management is a day-to-day task of all service focused teams.
I provide support to organisations seeking development the following policies or strategies:
1) Complaints Handling
2) Dispute Resolution
3) Stakeholder engagement and Communication
4) Communications strategy and Customer Service Charters
5) Respectful Meetings Policy
6) Terms of Reference for Working Groups
7) Privacy, Confidentiality and Information Sharing policies
...and any other policy or strategy that involves managing relationships.
Workplace Strategy
Workplace conflict is inevitable. When organisations plan ahead and have the right policies, training and procedures in place to manage disagreements they can be managed well with minimal interruption to business.
I have worked with organisations to decide policies and procedures for managing internal workplace disputes so that when a disagreement does arise the organization is well placed to manage the conflict internally.
Tell us how we can help.
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Support for Leaders and Teams
Conflict Coaching
Through conflict coaching Shiv Martin helps individuals or teams dealing with conflict issues in several ways. For individuals, it can help improve their conflict competency and confidence by providing them with tools and teachings to effectively handle conflicts. This, in turn, can lead to better outcomes in their personal and professional lives.
For teams, conflict coaching can help resolve conflict issues within the team, improve communication, and build stronger relationships. Shiv Martin has demonstrated success working with individuals and teams in conflict.