Training and Speaking
I provide customised face to face and online workshops and speaking services in relation to conflict resolution, conciliation and relationship management.
I provide public training workshops in conciliation and mediation through the Resolution Institute - the largest dispute resolution membership and training body in Australia and New Zealand: resolution.institute
Corporate, Government and Community Sector Training
I specialise in partnering with government agencies to provide training and consulting services in all aspects of conflict resolution and complaints handling. This has included:
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Training public sector staff in conflict resolution, mediation, conciliation and complaints handling
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Leadership conflict coaching in Brisbane and Australia
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Providing expertise for government dispute resolution panels
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Providing mediation and dispute resolution services for internal public sector conflict
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Conflict coaching and training for public service managers
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Professional development webinars in core skills such as negotiation, high conflict management, respectful communication, reflective practice, team leadership and public sector ethics.
Every training program, webinar or workshop I have delivered has been specifically tailored to the needs of the particular government agency.
Learn more about the training I offer:
Online Training Expertise
Transform your conflict management skills with our expertly crafted online dispute resolution training.
Designed by industry leaders, our courses offer practical techniques and strategies tailored for professionals across various sectors. Join our community of experts and elevate your ability to resolve conflicts with confidence and ease
Request a Quote
If you require training in any aspect of conciliation, negotiation, mediation and communication with clients or staff, we can design it to meet your needs.
Upcoming Training and Speaking Events
Access free learning resources on my blog:
Customised Workshops
Are you concerned about providing you teams with quality online training in negotiation and conflict resolution skills? Here are participant testimonials from a two day (12 hour) online workshop I customised and delivered for a government client.
I have been developing and delivering engaging online workshops for some time now and have learnt a thing or two about how to keep it interesting!
My focus is to keep the content relevant to the audience, and to provide interactive activities throughout the course.
I specialise in providing customised workshops in conciliation and mediation to government agencies, aged care service providers and large businesses.
Training Testimonial
I recently attended a two-day training course led by Shiv Martin, and it was an exceptional experience. She was incredibly warm and approachable, making the learning environment comfortable and engaging. Her depth of knowledge, experience and practical insights into mediation were truly impressive. I left the course feeling confident and equipped with valuable skills. Highly recommend Shiv for anyone looking to enhance their mediation abilities!
Human Resource Business Partner
Sydney City Council