Privacy Policy
Shiv Martin Conflict Services recognises the importance of your privacy and is committed to protecting any personal information that we hold. This Privacy Policy explains how we collect, hold, use, and disclose your personal information and your rights regarding that information.
Personal Information We Collect
We collect personal information that is necessary to provide our services. This may include:
• Name, contact details, and job title.
• Communications between you and us.
• Information relevant to the mediation, consultancy, or training services we provide.
• Financial details where required.
• Sensitive information, such as health or cultural data, relevant to the service being provided.
How We Collect Your Information
Personal information is typically collected directly from you. In some cases, we may receive information from third parties, such as organisations that refer you to us. If you provide us with personal information about someone else, you must have their consent to do so and refer them to this Privacy Policy.
How We Use Your Information
We use your personal information for:
• Providing mediation, consultancy, and training services.
• Communicating with you about our services and responding to your enquiries.
• Managing our business, including record-keeping and complying with legal obligations.
Disclosure of Personal Information
We may disclose your personal information to third parties where necessary to provide our services (e.g., expert consultants), with your consent, or as required by law. We may also use third-party data storage providers, who are required to protect personal information in compliance with applicable laws.
Direct Marketing
With your consent, we may send you emails with updates about our services or relevant information. You can unsubscribe from these communications at any time by clicking the "Unsubscribe" link or contacting us directly.
Access and Correction of Personal Information
You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. To do so, please contact us using the details below. Complaints If you believe we have breached your privacy rights, you can contact us at the details provided below. We aim to resolve all complaints promptly, usually within 30 days.
Contact Us
For any questions or concerns about this Privacy Policy, or to request access to your personal information, please contact us: Email: contact@shivmartin.com
We may update this Privacy Policy from time to time, and any changes will be posted on our website.
Last updated:3 October 2024
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