We are proud to support teams from the following organisations.
At Shiv Martin Consulting, we help organisations across Australia manage conflict effectively, improve communication, and build high-performing leaders and resilient teams.
We provided expert services in mediation, facilitation, conflict resolution training, and coaching to help you navigate workplace disputes, leadership challenges, or systemic complaints management issues.
Led by Shiv Martin, nationally recognised mediator, conciliator, and trainer based in Brisbane, we tailor every engagement to your team's needs and goals. From frontline service teams to senior leadership, we support businesses, government agencies, and community organisations to navigate conflict confidently and build stronger relationships.
Accredited, Insured and Experienced (over 15 years’ industry experience)
Deep understanding of legal and regulatory environments.
Highly regarded online mediation, training and facilitation services.
Inclusive, trauma-informed, and culturally aware solutions that make commercial sense.
How We Help Business Leaders.
If you're leading a team through change or challenge, you're not alone. We support business leaders to resolve interpersonal tension, retain talent, and restore productivity. Whether it's coaching before a difficult conversation, facilitating a conflict between colleagues, or running tailored team sessions, we focus on creating forward-looking, values-aligned outcomes that work for everyone involved.
How We Help Government & Regulators.
Public-facing organisations need to get it right for their people and the communities they serve. We bring deep experience in the public sector, offering early resolution strategies, stakeholder engagement, and tailored training that aligns with legislative obligations and public value. Whether you're running an Ombudsman office, handling sensitive complaints, or improving systemic processes, we’ll work with you to build capability and trust - one conversation at a time.
- IN-HOUSE Managing Challenging Interactions Training (Full-Day Workshop - Online)3 days to the eventThu, 04 DecOnline Training via Zoom/Microsoft Teams
Hi, Have we met?
I’m Shiv Martin, an accredited mediator, lawyer, trainer, and dispute resolution consultant. I bring over 15 years of experience supporting leaders, HR teams, and public-facing organisations to resolve conflict, manage complaints, and strengthen relationships.
With expertise in mediation, conciliation, training design, cross-cultural communication, and psychology-informed practice, I help organisations navigate high-stakes issues with clarity and care.
Whether you need skilled workplace mediation, practical conflict resolution training, or guidance on complex systems and cultural dynamics, we’ll work with you to create solutions that build trust and get results. I accept projects of all sizes, from one on one coaching relationships to large scale systems design projects. If I can add value to your work, I will find a way to do it!
How can we help?
Whether you're ready to act or just exploring options, we’d love to hear from you.
Call or Text 0433904303
Email contact@shivmartin.com
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Insights from the Pointy End of Conflict.
Our CEO and lead Mediator, Shiv Martin, shares her insights and learnings in her weekly blog.
Read on to learn more about conflict resolution and build your emotional intelligence skills.
“Shiv’s calm, strategic approach helped resolve an entrenched issue and up-skill our team at the same time.”
– Executive Director, Government Client
Issue: Stakeholder conflict and complaints backlog.
Outcome: Delivered customised conciliation training; enhanced early resolution capability. Supported in the implementation of a succesful conciliation approach.